FAQ
About the Run
What is a Virtual Run?
Who is eligible to take part in Coway Run 2021: Run For Your Region?
Is Coway Run 2021: Run For Your Region in support of a charitable cause?
Is Coway Run 2021: Run For Your Region timed?
What if I am pregnant?
What happens if there is bad weather?
What web or app platform is Coway Run 2021: Run For Your Region using?
Registration
How can I register for the Run?
How do I make payment?
How will I know if my online registration is successful?
If I cannot make it for the Run, can I get a refund or withdraw/transfer/defer my participation?
Can I make changes to my personal particulars after confirmation of my registration?
Can I change t-shirt sizes after purchasing tickets?
Strava & App Synchronisation
What is Strava?
How do I download Strava?
How do I register an account on Strava?
How do I connect my Strava account to my Coway Run account?
Do I have to go on to Strava app before every run?
How do I sync my Strava data to my Coway Run account?
Can I sync other fitness app to Strava and use it to track my distance/KM?
If I have any issues with Strava, who do I contact?
Coway Run Kit Delivery
What merchandise will I be receiving?
When will I receive my Coway Run Kit?
Can I physically collect my Coway Run Kit?
My Coway Run Kit never reached my doorstep. Can I get a replacement?
What are the T-shirt sizes and measurements?
What if I have a question that isn’t answered here?
Rules & Regulations
Eligibility and Registration
How does Coway Run 2021 work?
Official Merchant
Who is the official merchant for Coway Run 2021: Run For Your Region?