FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

ABOUT THE RUN

No, it is a fully on-ground event held at Dataran Merdeka, Kuala Lumpur (a physical location).

  1. All citizens and non-citizens residing in Malaysia may participate.
  2. Minimum age requirement:
    1. 5KM run: 13 years and above as of 22 September 2024
    2. 5KM kids run: between 3 years to 12 years as of 22 September 2024
    3. 10KM run: 16 years and above as of 22 September 2024
    4. 21KM run: 16 years and above as of 22 September 2024

Yes, RM10 from every ticket sold will be contributed to Coway Happy Water Project, an initiative to provide clean drinking water for communities in need.

The 5KM run will not be timed; the 10KM run ends after 2 hours 30 mins; the 21KM run ends after 4 hours 00 mins. The fastest runners to reach the finish line in the 10KM and 21KM runs according to the respective categories will be awarded with prizes.

Participants have an option to:

  1. Conduct a self-test the day before the Run (Please refrain from participating if you test positive);
  2. Wear face masks throughout the event (except during the Run);
  3. Sanitise your hands from time to time.

The flag-off time will be announced soon upon final approval by the relevant authorities.

Yes, this is compulsory, as declared by the Malaysian Sports Commissioner’s Office.

REGISTRATION

You can register and purchase tickets here.

After completing the registration process, you will be directed to a payment portal where you can pay by credit card/debit card/e-wallet.

A confirmation email will be sent to your registered email address upon your successful registration.

  1. All tickets purchased are final (non-transferable, non-refundable, and non-deferrable).
  2. We will do our best to resolve any issues you may face. If you have any questions, please contact us at [email protected].

  1. No, you cannot make any changes to your personal details.
  2. Please note that the names of participants and apparel sizes are final upon registration and cannot be changed.

COWAY RUN RACE KIT

All participants of Coway Run 2024: Run For Tomorrow will receive a Coway Run Race Kit upon successful registration, which consists of a bag, a Coway Run official t-shirt (measurements are subject to 0.79+/- inch tolerance), a numbered race bib (for 10KM and 21KM run only), a wristband (for 5KM run only) and a medal.

You will be required to collect your Coway Run Race Kit at WOW Plaza, LaLaport, Kuala Lumpur between 12 September 2024 to 15 September 2024, from 10am - 6pm (“Collection Period”). Coway reserves the right to modify the collection method, location, and timeframe as deemed necessary, and participants will be notified of any changes via email.

Coway Run Race Kit can be collected by the registered participant or an authorised representative. The authorised representative is required to present a photocopy of the registered participant's NRIC/Passport and confirmation slip during the Collection Period.

Medals will be distributed at the finishing line on the day of the Run.

Strictly no collection of Coway Run Race Kit on the Event day and no courier services will be provided should the registered participant or authorised representative fail to collect the Coway Run Race Kit during the Collection Period.

Coway Run Race Kit not collected after the Collection Period will be deemed as unwanted and the organiser may dispose/redistribute them accordingly. No further claims will be entertained.

Please refer to the chart below:

Brooks Round Neck Size Spec

Junior Brooks Round Neck Size Spec

Please email your question(s) to [email protected] and/or Whatsapp to 010-368 5341 and we will endeavour to respond to you within 48 working hours.

RULES & REGULATIONS

  1. Runners must be registered participants of Coway Run 2024: Run For Tomorrow to receive a Coway Run Race Kit and qualify to win prizes.
  2. Coway Run 2024: Run For Tomorrow is open to all citizens and non-citizens residing in Malaysia, aged 3 years old and above as of 22 September 2024.
  3. All tickets purchased are final (non-transferable, non-refundable, and non-deferrable).